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IT Support Help Desk
Coverged Technologies Help Desk support is available 24/7, including weekends and holidays, to help your organization’s users with their IT support needs. When one of your IT users has a question or needs help with a program or device, they’ll have immediate access to technical, remote IT support from Coverged Technologies engineers.
Remote IT Support Center
The Remote Support is responsible for handling remote client requests for network and desktop issues that are of an urgent, same-day-resolution nature. To better serve your IT network needs, for emercency tickets we offers 24 hour a day, seven days a week coverage.
Emergency on-site IT response
Lots of IT support companies will only provide remote IT support. However in the event that Coverged Technologies engineers cannot provide remote IT support, our engineers will visit your organization to assess the problems and make system repairs.